Frequently asked questions.

How do I place an order?

Placing an order is simple! Just head over to our Contact Us page and fill out the inquiry form, it’s the quickest way to reach us, even for last-minute or rush events. The more details you can share, the better! Let us know what items you’re interested in, your theme, color palette, and feel free to include any inspiration photos. This helps us create an accurate quote and mockup tailored to your vision. Once we receive your form, we’ll get back to you with next steps to bring your ideas to life.

I need this item quickly, is that possible?

Yes! We do offer rush orders as long as the materials are in stock. Please note that a rush fee applies for items needed within one week, but we’ll do our very best to make sure your custom piece is ready in time for your event.

The quote is over my budget, what can I do?

No worries! We offer a wide range of materials and design options, so there’s something for every budget. We also provide rental options on select items, which can be a great way to save while still getting a custom look. Just let us know the budget you’re comfortable with, and we’ll work with you to adjust the design, materials, or rental options to make it happen. Feel free to reach out for more details!

Can you design and create a completely new custom idea?

Absolutely! We love bringing fresh ideas to life and create new custom pieces all the time. From process photos and mockups to color palettes and font options, we’ll keep you updated along the way to make sure every detail matches your vision perfectly.